Account Manager / Director

Account Manager

[OVERVIEW]

Our team is growing, our client business is growing, and our global network is growing (partnership with other communication/entertainment discipline under Vivendi Group), and we are finding great opportunity to grow in Japan market. And we believe our strong force is collaborating with villages around the word for extending our capability which we believe it will help us to deliver unique agency value to the client and establish distinctive position in the market. In this specific business occasion, you will work in a dynamic environment as you will have a range of responsibility to lead. We are having multi-cultural team here in Japan, and we value teamwork and respect each other as a professional.

Account Manager is responsible for the day-to-day operations of assigned clients/brands as well as leading and managing an agency team. Working closely with managers at client to develop brand strategy together and ensures seamless production/service delivery to meet clients' expectation.

[RESPONSIBILITIES]

1. Manager, as account management – deliver followings basically by stand-alone (sometimes, with some help from director):

• Clients and Projects - working with multiple clients and manages multiple projects from start to finish (end-to-end) with an eye towards ensuring strategy and creative integrity is carried through

execution. (lead day-to-day project management)

• Execution/Production - direct team/sometimes own the production and execution with the range of, TVCF/commercial film, key visual, event activation, social/influencer activation, PR implementation, POSM and website/digital asset production.

• Stakeholders Management – delivering/developing right direction to the program with client, set and ensure smoother operational//communication process within internal team, enhance/develop a good relationship/alignment with suppliers/partners, and making a strong alignment with the Japan company to grow in the right direction.

• Project Control – manage project scope and client expectation, developing the clear process and preparing right resource within the project, making sure internal team/external partner keep the

schedule while controlling amount of work we spend, and securing the service/production quality.

• Finance Management – the project management accompanies a financial management – with right contractual process (SOW, PO etc…), securing project profit, with having adequate legal risk

management (usage rights, license and international business law)

• Strategy Leadership – deliver conversation with client and deliver strategic/tactical solutions to client (and including KPI set, tracking methodology and identifying next action.

• Contribution - Deliver your contribution to 360s degrees, lead account management together with on-ground team, as well as proactively joining strategic development and creative ideation for team to deliver qualified work to client.

2. Manager, as department mid-level role – contributing in followings:

• Cross Department – provide operational design (in account/program level), making liaison with strategy and creative team, and developing optimized cross-department operation in the

account/program.

• Education – motivating your junior, helping your them to make job done, helping them develop both hard and soft skill though the mentorship, and grow them to one-step higher level.

• Motivation – bring positive vibe into the workplace, developing collaborative mind-set, and delivering constructive discussion within the team (without emotional detachment)

• Align with Director at Department – align with account directors and cascading down the vision and information, and run day-to-day operation under the direction.

3. As a member of the team - following qualities are expected:

• Contributing others not limited to account team.

• Developing and maintain relationship with external partners/suppliers, and establish good ways-of-working between them.

• Writing a deck and giving a presentations to deliver our ideas.

• Deploy strategic and creative thinking across business.

• Convey agency leadership by being a strategy partner helping client business grow.

[QUALIFICATIONS]

• Experience in account management role (by standing alone) and developed great relationship with client (at manager/PIC layer)

• Good experience in business cultivation – Identifying business opportunities and converting it into a new business.

• Good understanding and experience in asset production

• Basic knowledge and experience in media buying, activation and reporting.

• Familiarity with customer insights and brand management, and digital and CX.

• Verbal and written communication skills for both English (TOIEC 800 or above) and Japanese (native or high business proficiency)

• Experience in working with multi-national regional/global teams.

• Good human-side of skill – a team player, self-starter, contributor