[SUMMARY]
We believe in Extraordinary.
We create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.
We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.
So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat.
[RESPONSIBILITIES]
You are a Producer who will ensure that all aspects of a program(s) are successfully delivered to the client. You are also responsible for the fiscal health of the program and for communicating effectively with the team and the client.
Client Management
- Participate in the development of integrated solutions that leverage agency offerings and are mutually beneficial for the client and the agency.
- Guide the development, writing and presentation of incremental program proposals, scopes of work, schedules, and staffing plans as they relate to solutions. Ensures PCNs are clearly communicated to client and approved.
- Build and maintain effective client relationships, ensuring that all client’s needs are heard, understood, and addressed in a timely way.
- Ensure clear communication to the client for the assigned program regarding roles and responsibilities, scope, budget, schedules, and program status/ action items.
Team Management
- Working with the Key Account Team members, manage the program process from creative through execution using Jack Morton processes and tools.
- Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met.
- Coach and oversee junior team members, freelancers on execution of all individual job details.
- Develop talent of junior team by providing challenging assignments and ongoing constructive feedback.
- Create and maintain complex and interdependent project schedules.
- Use strong verbal and written communications skills to proactively ensure goals are clear.
- Manage resources; identify, negotiate, and book external resources as needed.
Budget Management
- Working with the Key Account Team members, create program budgets and manage the revenue throughout client programs.
- Translate costs to a sell price with appropriate detail to be communicated to the client.
- Manage/mitigate third party costs.
- Develop and actively manage vendor/ freelance talent relationships to ensure best available talent and pricing.
- Reconcile program costs against budget for your assigned program.
Creative Management
- Participate in creative brainstorms to generate ideas for clients.
- Continually look for innovative solutions and production methods.
- Execute the integrity of the creative treatment in all deliverables.
- Contribute and recommend ideas on alternative solutions and the latest technology to enhance and add value to any experience.
Success Measures
- Flawless delivery of client commitments.
- Positive team climate that inspires others to excel and deliver.
- Seen as a valuable leader of program and client teams.
- Repeat business with client.
- Profitable budget management.
[REQUIREMENTS]
- Fluent Japanese (JLPT N1) and fluent English
- 5+ years of hands-on experience creating integrated, b2b campaigns and digital experiences and delivering solutions.
- Strong problem-solving, time management, leadership, collaboration, communication, decision making, project management and organizational skills.
- Ability to work and lead in a fast-paced environment under tight deadlines.
- Excellent written/verbal communication and presentation skills.
- Process oriented, love of project management tools and MS Office suite.
- Strong familiarity and comfort with technology in general, a desire to remain informed of current trends and improvements, and the ability to communicate highly technical concepts to a non-technical audience.
- Demonstrated production competencies: client focus, accountability for results, team effectiveness, developing others, attention to detail, flexibility, and professional confidence.
- Interest and experience in a variety of areas: Consumer Engagement & Activation, Meetings & Events, Digital a plus.