Position: IT Specialist - Manager
Department: IT
Location: Tokyo, Japan
Reports To: Country President
Job Purpose
Oversee IT operations, strategy, and support for a global retail brand in Japan and Korea, ensuring efficient, secure, and scalable technology solutions while managing logistics and store-related IT tasks.
Key Responsibilities
Develop and implement IT strategies aligned with global directives.
Maintain hardware, software, and network infrastructure.
Provide daily IT support and resolve ERP and retail system issues.
Manage IT needs for store openings, closures, and relocations.
Implement security measures in compliance with corporate policies.
Lead IT projects, ensuring timely and budget-friendly delivery.
Oversee vendor relationships and negotiate contracts.
Job Requirements
7+ years of IT management experience in retail or luxury industries.
Strong understanding of retail operations and supply chain systems.
Hands-on experience with ERP and retail-specific technologies.
Knowledge of IT infrastructure, security, and cloud technologies.
Native-level Japanese and business-level English proficiency.
Excellent communication and problem-solving skills.
Ability to collaborate with global and regional teams.