● Implementing operation plans related to the housekeeping division
● Liaising with housekeeping and customer service teams to ensure smooth communication ●
Ensuring high satisfactory room standards for our properties through quality control and
property maintenance management
● Managing and maintaining good relationships and service levels with vendors
● Handling emergency issues related to the properties or guest needs and reporting to the
supervisor
● Managing multiple Online-Travel-Agency (OTA) channels and updating Property
Management Systems (PMS) according to operational requirements
● Weekly reporting to the Operations lead
● Other ad-hoc duties as assigned by the manager
Requirements:
A minimum of 2 years working experience in guest service/ hospitality/ service apartment
sectors
● Bachelor's degree focused on hospitality, restaurant management, or business
administration
● Interested in the Japanese real estate market
● A people-first attitude with good communication skills
● An entrepreneurial mindset and ready to get hands dirty
● Well-organized and detail-oriented
● Great problem-solving and critical thinking skills
● You can legally work in Japan, Working Holiday Visa candidates can be considered ●
Proficiency in G-Suites/ MS Office
● Proficiency in business level Japanese and are able to convert in basic English