Company Overview
Company dealing with international freight forwarding, customs clearance, storage operations, etc.
Main Duties
Proceed with the full process for a shipment, from start to finish, safely and efficiently, in order to fulfill Customer Satisfaction;
Assist Sale Reps to provide RFQ to our clients and ensuring the delivery within the budget;
Communicate directly with customers to facilitate the shipping, if necessary;
Manage conditions with airline and other subcontractors;
Work on strategies to improve the productivity in the department;
Work closely with airport offices across branches (if applicable);
Respond to cases that the transit and delivery is not made on time with respective Sales;
Achieve targets of C1 milestones in the department;
Check billing amount in invoices from business partners (if applicable);
Send our invoices to customers (if applicable)
Qualifications:
Strong computer skills including Microsoft Office suite, Excel
Excellent interpersonal skills
Excellent organizational skills
Excellent written and verbal skills
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
English fluency preferred
3-5 years’ experience in freight forwarding, logistics and or transportation industry preferred