A provider of life sciences services including genomics, cryogenic storage, automation, and informatics.
Responsibilities
• Prepare GS project quotations.
• Manage project troubleshooting and customer support.
• Analyze bioinformatics data.
• Act as a liaison between sales, operations, and business leaders.
• Develop and implement SOPs.
• Train and onboard new study managers.
• Explain GS contract services and provide technical support (phone and site visits).
• Manage customer information and logistics.
Qualifications
Required:
• Basic molecular biology knowledge
• Business etiquette & communication skills
• Basic English proficiency (high school level+)
• Bachelor's degree in Biology
• Experience in customer/technical support, contract analysis, or wet lab experiments
(e.g., gene cloning, DNA/RNA extraction, QC work)
• Project management experience in contract analysis